New Orleans Airport Guide to Louis Armstrong Airport - MSY

New Orleans Airport (MSY)

Use this website to quickly find the most important information about the main airport in New Orleans, in Louisiana, United States, called Louis Armstrong New Orleans International Airport: Departures, Arrivals, Parking, Car Rentals, Hotels near the airport and other information about New Orleans Airport.


It also operates with international flights to Frankfurt, London-Heathrow, Toronto-Pearson, Panama City, Montego Bay, Cancun and Punta Cana. Hurricane Katrina marked a turning point in terms of passenger traffic. MSY Airport before the natural disaster served over 9 million passengers annually.


During some years this figure was frozen but during last year passenger numbers have increased: In 2017 New Orleans Airport handled 12,009,512 passengers, an all-time record for the Airport.

Terminal + info

New Orleans Airport consists of a couple of terminals, the East and West Terminals.

Please note that they are located within the same building and connected each other by the central ticketing level.

The Terminal has 4 concourses: A, B, C and D:

- Concourse A: Closed.

- Concourse B: Gates B2-B15.

- Concourse C: Gates C1-C16.

- Concourse D: Gates D1-D12.

Shared Rides

Uber is allowed to operate at the Airport.

Contact Information

Address: 900 Airline Dr, Kenner, LA 70062, USA

Phone: +1 504 464 0831 

Lost and Found

Office location: Upper Level , Concourse C.

Phone: +1 (504) 303 7790

Hours: From Monday to Friday: 8 am to 5 pm.

For items lost in the airplane, gates or ticket counters, please, contact with your airline.

For items lost at the security checkpoints, please contact TSA Lost & Found:

Phone: +1 504 463 2251.


Transport + info

See more information as follows about New Orleans Airport means of transportation:


- Bus: JET and RTA provide service between MSY Airport to downtown New Orleans. It has route E2 and 202 (both Express) that runs from the Airport to different destinations, including downtown.

See more information

- Taxi: Get within 20 minutes to New Orleans city centre. Taxi rank is located on the first level of the Terminal (Bagagge Claim 1 and 14).

See more information

- Amtrak: Passengers must take public/private transportation to reach the closest station: Union Station.

See more information

- Shuttle: Various hotel shuttle buses links the Airport with the hotels located in the vicinities and New Orleans Metropolitan area.

- Car Rental: Several car rental companies offer service at New Orleans Airport. Check here the different offers!

New Orleans Airport in numbers

- Located 11 miles (18 km) west of downtown New Orleans city

- 1st busiest airport in New Orleans Metropolitan area

- Over 12M passengers in 2017

- 2 Terminals

- 4 Concourses: A, B, C and D

- 2 Lounges

- 1 Rental Car Facility

- 16 Operative Airlines

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