New Orleans Airport Services (MSY)
RESTAURANTS AND FOOD
Find information about the restaurants, fast food options and food stores located in New Orleans terminal.
See Restaurants and Food at MSY
SHOPS AND STORES
Check all retails outlets available at New Orleans Louis Armstrong Airport.
Banks and ATMs
Whitney Bank (Concourse C). Saturdays, Sundays and Holidays closed.
ATM machines are located along the terminal building.
Lost & found
For lost items at the public areas of New Orleans Airport, please contact with the Customer Service Department.
Location: The office can be found on the Upper level, Concourse C.
Service hours: Mon-Fri: 08:00 am to 05:00 pm.
Contact: +1 (504) 303-7790.
For lost items at the security checkpoint, please contact TSA Lost and Found: +1 504-463-2251.
For lost items at the airline exclusive areas, please contact with your airline’s baggage office.
Currency Exchange and Business Center
Travelex is the agency that provide the service
Location: West Terminal, United and Delta Air Lines ticket counters.
Service hours: It is opened daily from 5 am or 7 am, and to 9 pm.
- Photocopies and Fax services (Travelex)
Post Office
The United States Post Office is located near Concourse A-B lobby.
Please note that it is just a drop-off.
Express Shipping
FEDEX (Federal Express) and UPS (United Parcel Service).
Location: Second level of the main terminal, close to the Post Office.
Assistance to Passengers with Special Needs
The Louisiana Relay Service is available for passengers with special needs.
Phone: +1 (504) 303-7700.
Mother’s Room
There are two mother’s rooms at the Airport, one on each concourse.
Mother’s Room are equipped with changing table, comfortable seating, and electrical outlets.
Police Station
There’s a Police Station located in Concourse C (second level).
Pet Relief Areas
New Orleans Airports counts with a Service Animal Relief Area facing the east and west sides of the Short-term parking lot.
Wi-Fi
There’s free Wi-Fi connection at New Orleans Airport.
Smoking areas
Although smoking is prohibited in New Orleans Airport Terminal, there are designated smoking areas at the upper and lower ramps outside the terminal.
luggage storage
There is luggage storage service at MSY.
OTHER SERVICES
- Duty Free
- Charging Stations
- Tax Free Shopping
- Meet and Greet services
- Water bottle refilling stations
- Meditation Room
LOUNGES
Military Lounge: Main Terminal. Open from 8:00am to 8:00pm. Services: snacks, Wi-Fi and TV.
The Club MSY: Main Terminal, Concourse A. Open from 6:00am to 6:00pm. Services: snacks, Wi-fi, TV, Internet Terminals, printers and copiers, among others.
United Airlines United Club: Main Terminal, Concourse C. Services: snacks, Wi-Fi, drinks, TV, newspapers and magazines, among others.
Delta Air Lines Delta Sky Club: Main Terminal ,Concourse C. Open from 4:45am to 7:15pm. Services: premium food, Wi-Fi, snacks, drinks, Internet Terminals, telephones, among others.