Facilites and Services at New Orleans Airport (MSY)

New Orleans Airport is provided with different services, facilities and amenities available to all passengers that request them.


Restaurants, bars, cafés and shops are located through the terminal with local, national and international products.


Besides food, beverages and other products as souvenirs, gifts, accessories, the New Orleans Airport is provided with the following Services:


Airport lounges

At New Orleans Airport there's a VIP lounge:

Delta Sky Club has a lounge, Delta Sky Club.

Location: Concourse D, between boarding gates 2 and 4.


Charging stations

There are numerous charging stations for mobiles, tablets or other mobile devices.


Banks and ATMs

Whitney Bank (Concourse C). Saturdays, Sundays and Holidays it is closed.

ATM machines are located along the terminal building.


Lost & found

For lost items at the public areas of New Orleans Airport, please contact with the Customer Service Department.

Location: The office can be found on the Upper level, Concourse C.

Service hours: Mon-Fri: 08:00 am to 05:00 pm.

Contact: +1 (504) 303-7790.

For lost items at the security checkpoint, please contact TSA Lost and Found: +1 504-463-2251.

For lost items at the airline exclusive areas, please contact with your airline's baggage office.


Currency Exchange and Business Center

Travelex is the agency that provide the service

Location: West Terminal, United and Delta Air Lines ticket counters.

Service hours: It is opened daily from 5 am or 7 am, and to 9 pm.

- Photocopies and Fax services (Travelex)


Post Office

The United States Post Office is located near Concourse A-B lobby.

Please note that it is just a drop-off.


Express Shipping

FEDEX (Federal Express) and UPS (United Parcel Service).

Location: Second level of the main terminal, close to the Post Office.


Assistance to Passengers with Special Needs

The Louisian Relay Service is available for passengers with special needs.

Phone: +1 (504) 303-7700.


Mother’s Room

There are two mother's rooms at the Airport, one on each concourse.

Mother's Room are equipped with changing table, comfortable seating, and electrical outlets.


Police Station

There's a Police Station located in Concourse C (second level).


Pet Relief Areas

New Orleans Airports counts with a Service Animal Relief Area facing the east and west sides of the Short-term parking lot.



There's free Wi-Fi connection at New Orleans Airport.


Smoking areas

Although smoking is prohibited in New Orleans Airport Terminal, there are designated smoking areas at the upper and lower ramps outside the terminal.