New Orleans Airport Informational Guide to Louis Armstrong Airport - MSY - NON OFFICIAL

New Orleans Airport Services (MSY)


Find information about the restaurants, fast food options and food stores located in New Orleans terminal. 

See Restaurants and Food at MSY


Check all retails outlets available at New Orleans Louis Armstrong Airport. 

See Shops and Stores at MSY

Banks and ATMs

Whitney Bank (Concourse C). Saturdays, Sundays and Holidays closed.

ATM machines are located along the terminal building.

Lost & found

For lost items at the public areas of New Orleans Airport, please contact with the Customer Service Department.

Location: The office can be found on the Upper level, Concourse C.

Service hours: Mon-Fri: 08:00 am to 05:00 pm.

Contact: +1 (504) 303-7790.

For lost items at the security checkpoint, please contact TSA Lost and Found: +1 504-463-2251.

For lost items at the airline exclusive areas, please contact with your airline’s baggage office.

Currency Exchange and Business Center

Travelex is the agency that provide the service

Location: West Terminal, United and Delta Air Lines ticket counters.

Service hours: It is opened daily from 5 am or 7 am, and to 9 pm.

- Photocopies and Fax services (Travelex)

Post Office

The United States Post Office is located near Concourse A-B lobby.

Please note that it is just a drop-off.

Express Shipping

FEDEX (Federal Express) and UPS (United Parcel Service).

Location: Second level of the main terminal, close to the Post Office.

Assistance to Passengers with Special Needs

The Louisiana Relay Service is available for passengers with special needs.

Phone: +1 (504) 303-7700.

Mother’s Room

There are two mother’s rooms at the Airport, one on each concourse.

Mother’s Room are equipped with changing table, comfortable seating, and electrical outlets.

Police Station

There’s a Police Station located in Concourse C (second level).

Pet Relief Areas

New Orleans Airports counts with a Service Animal Relief Area facing the east and west sides of the Short-term parking lot.


There’s free Wi-Fi connection at New Orleans Airport.

Smoking areas

Although smoking is prohibited in New Orleans Airport Terminal, there are designated smoking areas at the upper and lower ramps outside the terminal.

luggage storage

There is luggage storage service at MSY. 


- Duty Free
- Charging Stations
- Tax Free Shopping
- Meet and Greet services
- Water bottle refilling stations
- Meditation Room 


Military Lounge: Main Terminal. Open from 8:00am to 8:00pm. Services: snacks, Wi-Fi and TV. 

The Club MSY:
Main Terminal, Concourse A. Open from 6:00am to 6:00pm. Services: snacks, Wi-fi, TV, Internet Terminals, printers and copiers, among others.

United Airlines United Club: Main Terminal, Concourse C. Services: snacks, Wi-Fi, drinks, TV, newspapers and magazines, among others. 

Delta Air Lines Delta Sky Club: Main Terminal ,Concourse C. Open from 4:45am to 7:15pm. Services: premium food, Wi-Fi, snacks, drinks, Internet Terminals, telephones, among others. 

Purchase your pass for New Orleans Airport Lounge