Informational Guide to Louis Armstrong Airport - MSY - NON OFFICIAL

New Orleans Airport (MSY)

Use this website to quickly find the most important information about the main airport in New Orleans, in Louisiana, United States, called Louis Armstrong New Orleans International Airport (MSY): Departures, Arrivals, Parking, Car Rentals, Hotels near the airport and other information about New Orleans Airport.


New Orleans Airport (IATA: MSY, ICAO: KMSY, FAA LID: MSY), officially known as Louis Armstrong New Orleans International Airport, is an international airport located 11 miles (18 km) west of New Orleans city center.


It is the primary commercial airport in southeast Louisiana state and serves the New Orleans metropolitan area. MSY Airport has two runways.

Non-stop scheduled services from New Orleans Airport include Frankfurt, London-Heathrow, Toronto-Pearson, Panama City, Montego Bay, Cancun and Punta Cana. The busiest domestic routes from MSY Airport are the following U.S. cities/airports: Atlanta, Houston, Los Angeles, Dallas, Chicago, Orlando, Charlotte and Denver

The airport recorded 110,433 aircraft movements in 2025 and continues to serve as a major regional hub, with Southwest and American Airlines holding significant market share

New Orleans Airport registered 12,4 million passengers in 2025. 

Terminal +info

Louis Armstrong New Orleans International Airport (MSY) operates with a single, modern terminal designed to streamline passenger flow and improve efficiency.

Opened in 2019, the terminal is divided into concourses A, B, C, and D, all connected airside after security. Its layout is intuitive, with clear separation between arrivals, departures, and services across different levels.

While navigation is generally easy, some gates are located at considerable distances, so passengers should allow extra time to move between concourses.

Reviews +info

On this website, you will find valuable tips and reviews about Louis Armstrong New Orleans Airport, designed to help you navigate your travel experience smoothly. These reviews can help you understand what to expect in terms of service quality, cleanliness, and overall passenger experience.

-Our Review of Louis Armstrong Airport

-Pros and Cons of MSY Airport

-Mini-Guide of the Airport (2’ Guide)

-Other reviews

-Some Stats

Transport +info

Louis Armstrong New Orleans International Airport (MSY) offers a variety of transport options connecting the airport with downtown New Orleans and surrounding areas.

Travelers can choose between taxis, ride-hailing services, public buses, shuttle transfers, and car rental. While there is no direct train or metro connection, road transport is efficient and widely available.

The airport is located about 25 km from the city center, with typical journey times of 20 to 30 minutes, making access relatively quick and convenient for most passengers

Contact

Airport Contact & Lost & Found – MSY
Airport:
Louis Armstrong New Orleans International Airport (MSY)

Address:
1 Terminal Drive, Kenner, LA 70062, USA

Phone:
+1 504-303-7500

Official Website:
https://flymsy.com

Email:
(No general public email available – contact via website form)


Lost & Found:
Location: Upper Level, Concourse C
Hours: Monday – Friday, 08:00 AM – 05:00 PM
Phone: +1 504-303-7790

TSA Lost & Found (Security):
Phone: +1 504-463-2251

Note:
For items lost onboard aircraft, contact your airline directly.

About New Orleans

Located in the heart of Louisiana, New Orleans is one of the most unique and culturally rich destinations in the United States. Known for its music, cuisine, and historic neighborhoods, the city offers a vibrant mix of French, Spanish, and Creole influences that make it truly unforgettable.


What to See in the City and Nearby

The must-visit area is the French Quarter, the oldest neighborhood in the city. Here you’ll find iconic streets like Bourbon Street, famous for nightlife, and Jackson Square, surrounded by historic buildings and street artists.

For a more relaxed atmosphere, explore the Garden District, known for its elegant mansions and tree-lined streets. Nearby, Magazine Street offers boutique shopping and local cafés.

Outside the city, consider visiting the historic plantations along the Mississippi River, such as Oak Alley Plantation, or take a swamp tour to experience Louisiana’s unique wildlife and landscapes.


Public Transport and Getting Around

Public transport in New Orleans is simple but somewhat limited. The New Orleans Streetcar is one of the city’s highlights, offering scenic routes along St. Charles Avenue and Canal Street. It is an affordable and enjoyable way to explore key areas.

Buses operated by the Regional Transit Authority (RTA) connect most neighborhoods, though services may not be as frequent as in larger cities. Taxis and ride-hailing services such as Uber and Lyft are widely available and often the most convenient way to move around, especially at night.


Travel Tips and Recommended Routes

Start your visit with a walking route through the French Quarter, combining Jackson Square, the Mississippi riverfront, and the local markets. From there, take the streetcar to the Garden District for a quieter, more residential experience.

New Orleans is a very walkable city, but distances can add up, especially in warm weather. Comfortable shoes and hydration are essential.

Food is a key part of the experience—try local specialties such as gumbo, jambalaya, and beignets. It’s recommended to make reservations for popular restaurants, especially during weekends.


Events and Local Activities

New Orleans is famous for its festivals and cultural events. The most well-known is Mardi Gras, a world-famous celebration featuring parades, music, and street parties.

Other major events include the New Orleans Jazz & Heritage Festival, which attracts international artists, and various food festivals throughout the year.

Live music is part of daily life in New Orleans. From jazz clubs on Frenchmen Street to spontaneous street performances, there is always something happening.